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Important Contacts

Links for what is happening in & around our city

City Of Springfield Calendar: 

Springfield Public Libraries— Events: 
Springfield Armory / Events : (scroll down on linked page to events)
Springfield Museums— Events:
What’s Happening in Downtown Spfld— Events:

Events in Massachusetts from MassLive: 

Quality of Life / Code Enforcement

An advocate for the Neighborhoods at City Hall is Ed Whitley, the Deputy Director of Neighborhood Services. Ed can be reached at 750-2174 or

If you see what you think is a code violation at a residence or a business -- things like excessive litter, unsafe structure, abandoned vehicles, please feel free to notify the AQCA Office. You may also wish to file a complaint using the online form on the Citys website.

Crime / Police

If you see a violent crime in progress, call 911.

Non-emergency police number is 787-6322

The City of Springfield is divided into 3 divisions, and 19 sectors for the purpose of community policing. AQCA is located in Sector E, in the Central Division. Sector E Beat Management Team meetings are held the first Wednesday of each month, and are open to the public. For more information about these meetings, contact the public liaison person at 787-6359. Information about their Good Neighbor Handbook can be found here.

Ongoing neighborhood safety concerns (chronic drug dealing, loitering, prostitution) can be reported to any of the AQCA Officers, or to to Deputy William Cochrane, who is assigned to oversee police operations of the Central Division. 787-6340 /

If you have a specific crime to report, there is a downloadable Incident and Crime Report form on the Police Department website, to help you prepare your report.
Remember: its not enough to complain, you need to report it!

There is as separate form which can be printed and filled out with any complaints or compliments about any Springfield Police Department employee.

AQCA encourage area residents to participated in the Citizen Police Academy, a free 10-week course offered by the Springfield Policy Department.

Springfield Downtown / BID / Guides

The Springfield Business Improvement District works to keep downtown Springfield a safe and friendly place to live, work, and play. Visit their website to learn about the many exciting programs the BID sponsors, including regular concert series, a summer farmers market, etc. The Springfield Guides are stationed throughout downtown, giving directions, escorting visitors, checking in on businesses, helping with car trouble, providing homeless outreach, deterring panhandling and assisting the police. In addition, the Springfield Guides monitor public safety cameras 7 nights a week and have a cell phone that you can call 24 hours a day for assistance.

To contact the Springfield Guides whenever you need assistance, call (413) 237-7126.

Springfield City Hall
Main Number: 787-6000

City Councilors
The City Councilors are listed here:

Springfields Neighborhood Councils and Civic Associations

AQCAs neighborhood branch of the Springfield City Library is the Central Library, located at 220 State Street.
(413) 263-6828 (Reference desk x213)
Click here for a listing of all 10 locations and their hours of access.
Email your questions to

Springfield Museums at the Quadrangle
Access to the Museums is free for all Springfield residents!
Visit their website for hours, details about the four museums, and information about the excellent Museum School
Main number: 263-6800 (welcome center x236)

Springfield Armory National Historic Site
The Springfield Armory National Historic Site is open Tuesday -- Saturday 10:00 -- 5:00 and admission is free.
Armory web site:
Main number: 734-8551

Springfield Preservation Trust
The mission of the Springfield Preservation Trust is to preserve and protect properties in Springfield, Massachusetts which have architectural, historic, educational, or general cultural significance for public edification and enjoyment.

This page was last updated on 06/03/20